Frequent questions

• How can a virus get to a mobile device?
• How can a virus affect a pocket PC or a communicator?
• Which devices can be protected by Dr.Web Anti-virus for Windows Mobile?
• What does Dr.Web Anti-virus for Windows Mobile protect from?
• How can I get a free licence to Dr.Web for Windows Mobile?
• How can I try Dr.Web Anti-virus for Windows Mobile?
• How is Dr.Web Anti-virus for Windows Mobile licenced?
• How do I update Dr.Web Anti-virus for Windows Mobile?
• Is it possible to rescan files placed in the Quarantine after my virus database has been updated?
• How can I port Dr.Web Anti-virus for Windows Mobile to another device?

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How can a virus affect a pocket PC or a communicator?

There are very few viruses for wireless now. However, a rapid development of mobile technologies, wider application of mobile devices in business and everyday life and usage of online stores will inevitably lead to flourishing of mobile viruses industry. So what damage may such viruses make?

• Malware can be used to steal personal data: contacts, mail addresses, personal files, Internet surfing stats and, consequently, online buying info, passwords, private financial info stored on a device by an accounting programme, an organizer schedule.
• A device may be turned into a zombie used to send out paid SMS/MMS and mail spam messages or infected files.
• It can be used for unauthorized calls to paid numbers or Internet connections
• Malware may affect stability of applications running on a device or even block some of its functions.
• Complete or partial data loss.
• Infect a PC during synchronization.
• Shorter battery-life.

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Which devices can be protected by Dr.Web Anti-virus for Windows Mobile?

It protects mobile devices – ANY communicator or a pocket PC – running Windows Mobile 2003/2003 SE/5.0./6.0/6.1.

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What does Dr.Web Anti-virus for Windows Mobile protect from?

It protects mobile devices from viruses and other Internet threats that target wireless. The product does NOT provide protection from viruses written for PC.

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How can I get a free licence to Dr.Web for Windows Mobile?

All registered users of Dr.Web Security Space, Dr.Web anti-virus for Windows, Dr.Web SOHO bundle and Dr.Web for Windows+Linux can use their license key files to activate Dr.Web anti-virus for Windows Mobile free of charge. If you are still not a registered user of these Dr.Web products, you may get the free licence when buying a licence for any of the products listed above.

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li>What is the period of a free license for Dr.Web for Windows Mobile?

The license period will be equal to the license period of Dr.Web Security Space, Dr.Web anti-virus for Windows, Dr.Web SOHO bundle and Dr.Web for Windows+Linux you have purchased. The number of protected objects will be the same.

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How can I try Dr.Web for Windows Mobile?

Use the web-form at http://download.drweb.com/demoreq/ to submit a request for a demo key file.

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How is Dr.Web Anti-virus for Windows Mobile licensed?

A licence is given per a protected device – a pocket PC or a communicator.

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How do I update Dr.Web Anti-virus for Windows Mobile?

Press the "Menu" button located in the lower part of the window and select "Update". Press "Start" in the dialogue window to start update.

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Is it possible to rescan files placed in the Quarantine after my virus database has been updated?

Yes. Just restore a quarantined file to its original location and select it for scanning.

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How can I port Dr.Web Anti-virus for Windows Mobile to another device?

If you have lost your device or purchased another one, you will be able to port the product to the device. Download Dr.Web Anti-virus for Windows Mobile distribution and install it on your new device. Copy the key file for Dr.Web Anti-virus for Windows to Dr.Web Anti-virus for Windows Mobile installation directory.

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